Who’s Ever Seen A Green Product Manager?

Ok, I’ll admit it – sometimes I throw away a plastic bottle that I know could have been recycled. I do it just because it’s too much effort to walk the extra distance to hunt down the recycle bin and put it where it’s supposed to go. So if I’m willing to sin this much, … Read more

Successful Product Mangers Are Good Lookers

No, no, we’re not talking about being physically attractive here – although… What I’m really getting ready to talk about is the secret to how product manager who work in the rough-and-tumble economies of emerging markets survive in the long term. What’s their secret and how can we use it to survive the current recession? … Read more

How Product Managers Can Deal With Product Name Changes

Just image this scenario: you’re sitting there at “mid-sized company, Inc.” when one day your boss walks up to you and says “we’ve just been bought by really-big-company, Inc.” Ok, you say to yourself, how much of a big deal to my successful product can this be? Well one thing that you may not have … Read more

Web 2.0 Rules: Sell, Sell, Sell (Or Not)!

Come on, ‘fess up -  you have just a little bit of a salesperson living inside of you. On those occasions that you get in front of a customer, you can hardly help yourself from launching into a “sales mode” and trying to convince the customer that they need your product. Now that the Web … Read more

Why Chatty Product Managers Do Well On The Web 2.0

Boy, oh boy do I have a story for you today. I’ve been working with one of my customers who has decided that they need to improve how they communicate with their customers. Having read all of the industry rags, they’ve decided that they need to set up a social networking site for their company … Read more

Web 2.0 Product Management: It’s All About Participation

As a product manager you know that you should be using shiny new Web 2.0 stuff to market your product. However, the sticky question is what exactly should you be using and, oh by the way, just how should you be using it? Traditional marketing has always been pretty much a one-way street – you … Read more

How To Survive The Product Manager Bermuda Triangle

I can remember being something like 9 or 10 years old when I first learned about the Bermuda Triangle. I’m not sure where I first got my facts, but I’m willing to bet good money that it was that classic TV show with Leonard Nimoy called “In Search Of…” I didn’t sleep for something like … Read more

Are Angry Customers A Product Manger’s Best Friend?

In the world of a product manager, we spend our time worrying about defining, creating, and selling a product. All too often we view our job as being done once a customer has purchased our product – the next time we deal with them will be to get new requirements or to have them buy … Read more

What Can The Great Scion Teach Product Managers?

Just in case you have been living at your desk for the past couple of years and hadn’t noticed, Toyota launched a new line of cars a few years ago called Scion. Now we all know the Toyota brand – in fact many of you probably own a Camry because it’s the most popular car … Read more

How Can A Product Manger Create A Job Map For Their Product?

A job map identifies what your customers are TRYING to get done at every step of a task while they are using your product. This differs from process mapping which simply defines only what the customer is actually doing at each step – a subtle, but important distinction. Product managers who take the time to … Read more