brand management

Product Manager Secrets For Dealing With Email

So here we stand together at the start of a new year filled with hopes and dreams that this year will be better than last. Now if we could just do something about that email problem that we’ve all been dealing with… I don’t know about you, but depending on […]

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How Can Understanding A Customer Job Help A Product Manger?

Last time we talked about “job mapping” how a customer “hires” your product to perform some task. If you can do this well, then you will be able to create an understanding of what aspects of your product the customer likes and is using as well as which ones he/she […]

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How Quickly Do Product Managers Need To React To Bad Press About Their Product?

There is a saying that goes “Any publicity is good publicity”. It turns out that this is wrong. In fact, after having given birth to or adopting a product, a Product Manger can see the good name of their product  vanish almost overnight if they aren’t careful. A good example […]

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