How To Survive The Product Manager Bermuda Triangle

I can remember being something like 9 or 10 years old when I first learned about the Bermuda Triangle. I’m not sure where I first got my facts, but I’m willing to bet good money that it was that classic TV show with Leonard Nimoy called “In Search Of…” I didn’t sleep for something like … Read more

Product Mangers Can Learn From The Past: The Story Of The Vasa

Oh man , do I have a story for you. How many times have we been in charge of a product when “higher powers” have come along with suggestions on how to make the product better? Or perhaps they suggest features that the product just must have before it goes out the door? These types … Read more

What Product Managers Can Learn From A $100,000 Mistake

As product managers we are generally quite proud of our products. We do our best to work with potential customers and collect requirements. We ride herd over our developers to make sure that a good product is developed and that it rolls out smoothly. What happens if there is then a flaw in how the … Read more

The Story Of The Mustang: A Fable For Product Mangers

Hopefully we all know about the Ford Mustang. This is the sports car that just about every male (and quite a few females) lust after in the heart at just about the same time that they are getting their driver’s license for the first time. It has been around in various forms since the 1960’s … Read more

9 Ways To To Become An Information Product Manager

All too often when we think about the products or services that we are product managers for, we get hung up on the need to be able to touch something. Many of us like boxes with lights on them, CD jewel boxes that snap shut with CDs with nicely printed product labels on them, etc. … Read more

How Can A Product Manger Create A Job Map For Their Product?

A job map identifies what your customers are TRYING to get done at every step of a task while they are using your product. This differs from process mapping which simply defines only what the customer is actually doing at each step – a subtle, but important distinction. Product managers who take the time to … Read more

How Can Understanding A Customer Job Help A Product Manger?

Last time we talked about “job mapping” how a customer “hires” your product to perform some task. If you can do this well, then you will be able to create an understanding of what aspects of your product the customer likes and is using as well as which ones he/she does not like and is … Read more

Forget The iPhone: What Can Apple Teach Product Mangers?

Ah, to be a product manager at Apple – working for a company with very good mojo, cool products that everyone wants, and probably a really good bonus program! What more could any of us want? If, for just a moment, we could push the product hype, the speculations about Steve Jobs’ health, etc. off … Read more

Netflix Teaches Product Managers A Lesson

Once upon a time, going to a Blockbuster Video store was a regular part of my weekend. Since I am such and engineer, running back to the store the next day to return the video that I had watched was also part of my weekend. However, I don’t do any of these things any more … Read more