controversy

Product Managers Learn To Deal With Customer Outrage

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Product managers need to learn how to deal with angry customers

So what’s up with your customers? Why are they so touchy? It sure seems like customers can very quickly become upset about something that wasn’t covered in your product development, definition and then fly off the handle and be in the streets waving signs and talking with television stations about how bad you are all … Read more

What Does It Take To Lead A Product Team?

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So you are a product manager? Just exactly what does that mean? I can tell you that it’s not all about creating the perfect product development definition. I mean, sure you are in charge of a product, but in order to get your job done you need to work with other people and get them … Read more