Every Product Manager Needs To Work In Sales – For Awhile

There is an old phrase that goes something like this “Don’t judge someone until you’ve walked a mile in their shoes”. As product managers who have to deal with sales people all of the time, this phrase really relates to us. It can be all too easy for a product manager to become fed up … Read more

Product Managers And The Problem With Discounting

Every product manager out there would like more people to buy their product. Hmm, now just exactly how to go about making that happen? Sure, we need to provide our potential customers with the products that they want, but once we’ve done that, what else can we do to convince them to buy? It turns … Read more

Instagram Product Managers Attempt To Do The Impossible

Welcome to the crazy world of social media. You know, the market segment where one day there’s nothing and then the next day there’s a brand new company that is worth billions. The story of Instagram is just like this. This photo sharing social media hub came out of nowhere and ended up being bought … Read more

What Sequestration Means To Product Managers

Sequestration is a big word that most of us are not familiar with. However, as product managers we should know it very well. What it refers to is when one of your customers decides to make across-the-board budget cuts. Sure they might be a great customer now, but when each one of their budgets gets … Read more

Product Managers Need To Know How To Find Customers In A Dark Room

Just exactly how much do you know about your customers? Sure, we all do some segmentation and stuff like that as a part of our product development definition, but do you really know where your customers are in terms of thinking about buying your product? Are they at the beginning? Are they almost ready to … Read more

Product Managers Need To Learn To Think Globally

Quick question for you product manager: does your product development definition consider your product to be a global product? Even if you said “no”, I’d be willing to bet that if a big enough order showed up on your doorstep from some country that you had never heard of, you’d still try to find a … Read more

How Product Managers Can Help Their Sales Teams Be More Successful

Product managers are NOT sales professionals. We pride ourselves on being marketing professionals and we don’t think of ourselves as being a part of our company’s sales team no matter how closely we may work with them. However, we do play a key role in the success of our sales teams and this is because … Read more

Product Managers Need To Know 4 Ways To Offer Their Customers A “Next Best Offer”

What would the perfect buying experience with your product be for your customer? I’d be willing that it would go something like this. They’d contact you and explain their problem to you. You’d listen, and then based on what you already knew or could deduce about them you’d end up recommending the perfect product that … Read more

How Can Product Managers Get Sales To Use Social Media Correctly?

By now just about every product manager knows that not only has social media arrived, it has just about taken over the world. The use of social media has made its way into everyone’s product development definition. The problem that a lot of us are having is that we’re not 100% sure about how best … Read more

Which Forms Of Social Media Should Product Managers Be Involved In?

How many social media ecosystems are out there these days? By my count (if you still include MySpace), there are 9 big ones. As an already overworked product manager working on your product development definition this means that you’ve got an important question that you’re going to have to answer: which ones are you going … Read more