Are Angry Customers A Product Manger’s Best Friend?

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!In the world of a product manager, we spend our time worrying about defining, creating, and selling a product. All too often we view our job as being done once a customer has purchased our product – the next time … Read more

It’s Time For Product Mangers To Go Postal

How cool is it that we get to live in this all-digital, all-electronic 21st Century? Given all of the tools that a product manger has available to him/her, we should be having no problems getting information on our products out to existing / prospective customers, right? Wrong! Our customers are overloaded and so we’ve got … Read more

Product Manger Are You A “Data Dummy” Or A “Knowledge Master”?

Data, data, who’s got the data? Thanks to our luck of being product managers in the 21st Century we are privileged to have access to quantities of data about our product and our customers that product managers of old could only dream about. However, is this really a good thing? Dr. Peter Fader is a … Read more

How Product Managers Price Products For Irrational Customers

Who has to deal with irrational customers – isn’t “irrational” just another word for “crazy”? If you’ve ever had to set a price for your product, then you know what I’m talking about. No matter what price you pick (or how you pick it) people are always going to be telling you that it’s the … Read more

Product Mangers Can Learn From The Past: The Story Of The Vasa

Oh man , do I have a story for you. How many times have we been in charge of a product when “higher powers” have come along with suggestions on how to make the product better? Or perhaps they suggest features that the product just must have before it goes out the door? These types … Read more

Product Manger Tips: How To Use Subliminal Advertising

Gosh – doesn’t the whole concept of subliminal advertising just sound naughty to you? I mean, I’ve always sorts lumped this type of advertising together with hypnotism and sorta figured that they were slightly immoral. You know, it can’t be right to get people to do things that they wouldn’t do otherwise, right? Let’s assume … Read more

What Product Managers Can Learn From A $100,000 Mistake

As product managers we are generally quite proud of our products. We do our best to work with potential customers and collect requirements. We ride herd over our developers to make sure that a good product is developed and that it rolls out smoothly. What happens if there is then a flaw in how the … Read more

The Story Of The Mustang: A Fable For Product Mangers

Hopefully we all know about the Ford Mustang. This is the sports car that just about every male (and quite a few females) lust after in the heart at just about the same time that they are getting their driver’s license for the first time. It has been around in various forms since the 1960’s … Read more

Product Manager Secrets For Dealing With Email

So here we stand together at the start of a new year filled with hopes and dreams that this year will be better than last. Now if we could just do something about that email problem that we’ve all been dealing with… I don’t know about you, but depending on what part of the product … Read more

Why Product Mangers Need To Know That Cost Plus Pricing Is Wrong, Wrong, Wrong!

Come on, admit it. You like cost plus pricing. It’s a product manger’s best friend. We all know how this story goes, you find yourself in charge of a new product and you spend all of your time working on nailing down what features it is going to have and when it will become available. … Read more